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How to spot a workplace bully

Workplace bullying is not a new concept but thanks to remote work, experts have warned it’s only going to become more prevalent. Research by the University of South Australia found two-thirds of Australians experience bullying and it’s costing Australian organisations up to an estimated $36 billion per year.

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While IQ is unquestionably the better predictor of job performance and career success across all jobs and careers ......... emotional intelligence was the stronger predictor of success. Those with high emotional intelligence tended to be more successful as business leaders and enjoy success than in more typical jobs and careers.”

Ernest O’Boyle, Associate Professor of Management and Entrepreneurship and the Dale M. Coleman Chair in Management, Kelley School of Business, Indiana University (January 2021)

Over 80% of organisations keen to replace traditional disciplinary and grievance procedures

In a recent survey conducted by the TCM Group, the UK’s leading provider of resolution in the workplace, 60% of respondents stated that COVID-19 had made it harder to resolve issues of conflict at work. Overall 83% of respondents expressed interested in replacing their traditional grievance and disciplinary procedures with a new overarching framework. (February 2021)

Why are LGBT+ employees still more likely to be involved in workplace conflict?

New CIPD research suggests that more than four in 10 LGBT+ employees have experienced workplace conflict in the past year. This compares with a figure of 29% for heterosexual employees also taking part in the CIPD’s UK Working Lives survey. (February 2021)

Why moral leadership matters now more than ever

The new State of Moral Leadership Report, which includes data from 1,500 individuals working in business and highlights the critical role moral leadership can play within organizations. The report provides further evidence of the imperative for moral leadership. Leaders can no longer hope to scale shareholder value without scaling shared values. Mission and margin, profit and principle, success and significance are now inextricably linked.

Workplace Trust: Why Trust Is Important In The Workplace

When it comes to the issue of employee performance in an organisation creating a sense of trust is one of the key factors to be considered. Trust forms the basis of all relationships and interactions. It is just as important in professional relationships as it is in personal ones. (by Paul Towers)

How to develop emotional intelligence in the workplace

As a leader, the key to solving conflicts is to embrace them. Developing these four EI skills can help leaders unlock the potential for swift conflict management, connectivity and trust among teams and overall understanding in the workplace.

Workplace Conflict Costs Employers Nearly £30bn a Year

This estimate is based on the total cost to organisations in handling workplace conflict that includes informal, formal and legal processes as well as the cost of sickness absences and resignations. The report shows that nearly half a million employees resign each year as a result of conflict and that handling disagreements and complaints early before employment relationships are damaged can help save businesses money.

Traits of an exemplary employee

Every employer’s dream is to have one or more extraordinary employees; those that are impelled by a persistent quest for excellence. Experts say that great employees address conflict rather than avoiding them. When they step into conflict resolution, they maintain respect for everyone in the mix. They also don’t place blame on others.

9 Tips for Building Trust in the Workplace

If you’d like your organization to succeed, you must foster mutual trust between all team members. But this is easier said than done. Only 1 out of 5 HR and engagement leaders believe their employees deeply trust company leaders, and 50 percent of employees said they don’t think HR is trustworthy. Trust is essential for in-person teams and remote workers.